However, more important than education are experience and technical certifications. Work experience is one of the most important elements in becoming a receptionist. The typical path includes formal education, skills acquired through hands-on training and certain people-oriented personality traits. This is done by staying on top of office events, maintaining up-to-date schedules and appointments and making sure office supplies are appropriately stocked. The receptionist becomes the middle person liaising and taking notes between the client and the organization staff. If you are applying for a reception role, and if it’s your first then having a qualification will increase your chances of landing a role. They may ask for GCSEs or equivalent qualifications. So now I have answered the main question, we’ll discuss the best qualifications that will help you to land a reception role and other frequently asked questions relating to becoming a receptionist. Begin with your degrees or certification to work in the field. There are a number of nationally accredited Level 2 qualifications that may be suitable for people aiming to become medical receptionists, including: 1. With medical records becoming digitized along with the rate of growth of the aging population, the fastest growing area of consideration for receptionists is the healthcare industry. Applying to positions with technical certifications like Microsoft Office 2013 applications, Salesforce.com or other CRM software applications will make a receptionist candidate look very desirable in the eyes of an employer. A combination of skills, including good communication, organization and customer-service abilities, is often required. See examples of Receptionist job descriptions from real companies. Landing a receptionist position without experience can be somewhat difficult. qualifications to be receptionist? Trustworthy/Confidential. The receptionist position has been projected to grow 10% from 2014 – 2024. You will need to be comfortable using phones and computers, including the ability to use MS Excel and Word. Constantly receptionists will have to greet visitors, have them sign them into the visitor database. Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Employers usually expect good literacy, numeracy and IT skills. Your email address will not be published. However, many employers prefer to hire receptionists with administrative skills in addition to experience. They are averages and actual pay generally depends on the industry and size of the organization. If you have a professional competent receptionist it reflects well on an organization. In a 40-minute on-demand course, you will learn the basic principles of becoming a receptionist. The course duration is 2 hours 15 mins, the cost of the course is around $25 plus the cost of a PDF certificate at $30. Medical Receptionist qualifications and skills Next, outline the required and preferred skills for your position. Because the receptionist is involved in most of the client facing communication and inter-office maintenance, dependability is extremely important. The receptionist job description includes recommended courses, although they are not mandatory. Also, certifications can be an avenue for receptionist positions in other industries as well. Dependability. This course comes are a heft price tag of $129, however, that is a small investment in yourself and increasing your chances of landing a well-paying reception role. It will include your qualifications and any special training that makes you an unbeatable candidate. Moreover, obtaining specialized certifications can provide a way to advance to other positions within an organization. Excellent communication skills. So now I have answered the main question, we’ll discuss the best qualifications that will help you to land a reception role and other frequently asked questions relating to becoming a receptionist. Having a fast typing speed, word processing, spreadsheet, multi-line phone system, email and internet research knowledge are vital in today’s offices and organizations. There are usually no specific academic entry requirements needed, however gaining a formal qualification in veterinary reception work, such as the VetSkill Level 2 Certificate for Veterinary Receptionists, will allow you to accumulate industry knowledge alongside the practical experience you will be gaining through your employment. The minimum education needed to become a receptionist is a high school diploma. A second notable course is “Office Admin Receptionist Course”. Job Title: Receptionist. 5 Answers. Filed Under: Hospitality Job Descriptions, Perhaps you’re a hiring manager who needs to hire a new employee and need to write a quality assurance job description. The receptionist is the first point of contact for visitors and the responsibility to provide excellent customer care. The summary of qualifications section of a Receptionist Resume outlines the transferable skills and abilities of a person as reflected in his /her personality or employment history. Therefore, it is highly advised to volunteer, intern or seek out temporary assignments where the core skill sets can be obtained. The duties that you will find on a receptionist job description include: Communication Skills. Having the right experience, abilities and education are necessary in becoming a receptionist. It is worth investing finances and time into becoming a more specialized receptionist regardless of whether it is in a public or private institution or company. In contrast, a professional, polite receptionist will reflect very well on an organization. If you can demonstrate these abilities with a prospective hiring manager you will be in a strong position to get the job. Some of the conversations will be tricky, dealing with limited information and troublesome clients and internal stakeholders. Some organizations would prefer a high school certificate. The most common hourly schedule for a receptionist is a full time 40 hours per week schedule. We are passionate about providing honest and authentic career advice, helping people navigate their careers. The course is well priced at $24.99 and comes with a certificate at completion. Required fields are marked *. Basic computer certification would be advantageous. Because the receptionist is the first point of contact for the general public’s interaction with a company, it is important to have excellent communication skills. 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