So I just bought a Spyderco PM2 online, and it’s getting here Tuesday. Kershaw Knives is one of the top manufacturers of hunting, camping and tactical knives in North America. Zero Tolerance. Give us a call at 800-458-1606 if you can’t get in touch with the manufacturer, and we’ll be glad to help you. This is a flat fee, no matter how many knives you send. Tip #3: Fill your box with packing material—such as packing peanuts, bubble wrap, or newspaper. regulations in effect in your area. If you need service for an automatic knife, be sure to read the information there and include the required form with your knife. For the best experience on our site, be sure to turn on Javascript in your browser. Include a copy of the form with the items you are sending for warranty service. Counterfeit knives are a huge problem in our industry. Even dull knives can be dangerous—especially if not packed properly for shipping. In addition to supporting our products with this warranty, we will be happy to sharpen your Kershaw knife for free when you send it in for warranty service. Kai USA can only accept warranty/parts requests for products purchased in the USA, Canada, or Mexico. Organization name . Please contact Customer Service to request a Return Authorization for products purchased from our website: 1-800-325-2891 (M-F, 8 am-4:30 pm, Pacific Time) or … As a courtesy, we sharpen every knife that is sent to us for service. We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our Warranty Department. Print two copies of the form from this webpage or from the follow-up email you will receive. There must be a way to track your package through your carrier. Choose the one that matches your knife. Yes, they will take care of you. XSubscribe Today: Exclusive Specials, Free Stuff with Every Order, Early Access to New Items! Number of bids and bid amounts may be slightly out of date. Kershaw knives are not intended for throwing or stabbing; they are This can be true with discontinued models for which we may no Pocketclips can bend. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. Just choose the one that matches your knife. Select the parts you need for your knife, then click “Submit Form.” You will be able to print a copy of your request from the website and you will also receive an email with a copy of the form for your records. If we have previously replaced your knife blade, there may be no markings on the blade. Any product we determine to be defective will be repaired or replaced solely at our discretion. Their many innovations, including SpeedSafe® assisted opening and composite blade technology, improve performance and ease-of-use. Local calls: 503-682-1966. Due to state and federal regulations, automatic knives must be returned for warranty service via an authorized dealer or military/law enforcement procurement office. We’ve received packages with blade tips that have pierced the cardboard box and boxes with great jumbles of knives just rattling around inside, cutting into each other. As a result of this new workflow, turnaround times will likely be longer than usual. Local:540.228.1400. If you don’t see your knife’s model number or don't know the number, type MISC in that field and choose MISC from the dropdown. Contact information and warranty details for Kershaw Knives can be found by clicking here or by calling (800) 325-2891 or (503) 682-1966. However, our walk-in service is not open at this time. Subscribe. So, if you do NOT want us to sharpen your knife, just make a note in the “Reason for Service” box on the form. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Kershaw knives from Kai USA Ltd. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. Contact. If there is any issue with your request, the warranty team will contact you. Returns: If you wish to make a return please contact us at customer support. $29.98. Toll free: 1-800-325-2891. Email: [email protected] Monday - Friday / 9AM - 5PM PST ; Please fill out the form below if you need assistance. No other warranties are implied or expressed other than what is specifically stated here. If you don’t see your model number, or don't know the number, type MISC in that field and choose "MISC" from the dropdown. From this page, you can request warranty evaluation, repair and sharpening service, and free replacement parts. Be sure to include the model number of your product. In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. You'll find a wide selection of Kershaw Knives in Canada such as Kershaw Leek, Kershaw Cyro, Kershaw Skyline, Kershaw Blur, etc. For the best experience on our site, be sure to turn on Javascript in your browser. If there is any issue with your parts request, our warranty team will contact you. Kai Housewares Submit. Parts can be sent only to the USA, Canada, and Mexico. In addition, parts for Factory Special Series, Limited Edition, and Dealer Exclusive knives are very limited and might not be available for your knife. Learn more. Thank you for supporting our authorized retailers. To keep your Kershaw on the job, we are happy to provide these free replacement parts: Please note: We can only ship replacement parts to the USA, Canada, and Mexico. This tactical knife is a favourite among military, … different design and function. Kershaw. The model number is found on the back side of the blade, near where the blade meets the handle. See each listing for international shipping options and costs. With award-wining technologies, cutting-edge design, and only the best materials, there’s a Kershaw to fit every purpose. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. $29.95. Had a recent warranty claim thru Kershaw Knives when my knife started giving me issues. To request parts, please use the Parts Request Form. To find the model number, look on the back side of the blade (the side opposite the Kershaw logo). Knives Knives; OTF Knives (Out The Front) Automatic Knives; Stilettos; Butterfly Knives ... Kershaw Shuffle Multi-Function Folding Knife - Teal. If not, just email our warranty team for more information. Experience Zero Tolerance Pocketknives. WALK-IN WARRANTY TEMPORARILY CLOSED. ... Kershaw. To request parts, use the online Parts Request Form below. IF YOU DO NOT SEE YOUR MODEL NUMBER, PLEASE TYPE "MISC" IN THAT FIELD AND CHOOSE "MISC" FROM THE DROPDOWN. Thank You! Then, fill out the Warranty/Service Form below. In order to receive warranty support, your knife must have been purchased from one of our authorized dealers. Dealing with Kershaw Warranty Department! Contact your Sales Manager directly here. Mon-Fri: 9:00am - 5:00pmET. Manufacturer’s Suggested Retail Price. Kershaw Knives will repair or replace with a new item (at their option) any Kershaw Knives product that is defective. ... ViperLife Warranty; Sitemap; Kershaw Knives longer have parts or stock. Kershaw Shuffle Multi-Function Folding Knife - Lime Green. To find the model number, look on the back side of the blade (the side opposite the logo). To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Phone number . Wide range of pocketknives for everyday carrying, camping, hiking, hunting, work, and more. Please click the box beside all parts you are requesting: The store will not work correctly in the case when cookies are disabled. Be sure to include the model number of your product on the Parts Request Form. Kershaw makes some mighty fine knives. Kershaw Warranty? But, like anything you buy, an issue may arise. Help & Contact; Current language English English. All boxes sent in with warranty shipments will be recycled. Warranty Information. For the best experience on our site, be sure to turn on Javascript in your browser. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. If a distributor is listed for your area, contact them to make sure the retailer you would like to purchase from is fully authorized. Please see the FAQs under Warranty Questions for details. Please type your message for our warranty team below. You can write your model number in the Reason for Service area below. Kershaw 1660 Ken Onion Leek Flipper Assisted Opening Pocket Folding Knife. Please use a box; envelopes are not recommended. You can list multiple products on this same form. If you have Kai textile shears, please take them to a professional shears sharpener in your area. Kai Housewares Submit. Be sure to include the $7 Return Shipping and Processing Fee and any additional payment needed (for example, add $10 if you are requesting blade replacement). Contact Us and Store Hours. If you are not in one of those countries, please contact the dealer from whom you originally purchased your knife for information on receiving replacement parts. Ship via a carrier with a tracking service. Delivery times may vary, especially during peak periods. This warranty is void on products that have been modified in any way. If you wish to keep your original box, please do not send it in with your warranty shipment. The voucher value can then be applied to the purchase of a You must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). If we cannot repair a knife that has sentimental value, we can return it to you. If we have previously replaced the blade of your knife, there may be no markings on the blade. To avoid unnecessary duty charges, under "Quantity and detailed description of contents" on the form, write the number of knives you are sending and note the description as "warranty service.". However, we would be happy to hone any of the shears Kai USA sells: Kershaw Taskmaster Shears (model 1120), Shun Multi-Function Shears (model DM7300), Shun Herb Shears (model DM7100), and Shun Premium Kitchen Shears (model DM7240). To receive warranty service or parts, please contact the authorized dealer from whom you originally purchased your Kershaw knife rather than Kai USA. We reserve the right to make changes to this warranty at our discretion and without notice. Zero Tolerance. Blades Canada - Vancouver, BC : Kershaw Knives - Quartermaster Medford Knives All Axes & Tomahawks All Folding Knives All Fixed Blades All Throwers All Trainers & DVD's Misc. If you have any questions, please contact us at 1-800-325-2891 or by email. If you have any questions, contact our warranty team and they’ll be happy to help. Our warranty & sharpening team is currently accepting claims. Shun Cutlery. Tip #4: Include a copy of your completed Warranty/Service Form and keep a copy for If you send Kai USA can only accept warranty requests for products purchased in the USA, Canada, or Mexico. To keep your Kershaw on the job, we are happy to provide a selection of free replacement parts. Screws can get lost. FROM CANADAPOST. If you are an authorized dealer, military/law enforcement procurement officer, or a member of the military or law enforcement, you can download the required Automatic Knives Release Form here. Parts requests are for warranty replacement (defective parts) only. We cannot guarantee that we will have parts for discontinued products. If you have Kasho professional hair shears, please send them to Kasho for sharpening. If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. If you are not in one of those countries, again we ask that you please contact the dealer from whom you originally purchased your knife for information on receiving replacement parts. That sort of motivated me to go digging around the house for other forgotten and neglected pocket knives I’ve had in the past. If you are outside of those countries, contact the authorized dealer where you originally purchased your knife. C $1.25 2 bids + C $25.00 shipping The drop-down in the model number field will offer you options. ... 41 results for kershaw vintage knives. If not, wrap it in several layers of newspaper or bubble wrap, making sure to fully cover the tip. We're happy to answer questions or help you with returns. knife or a stabbing device. We use cookies to make your experience better. You can make note of your model number in the Message area below. and regulations, it is the responsibility of the buyer to investigate and comply with the laws and Any Unauthorized dealers may or may not be willing to honor our warranty policy and because they do not purchase direct, we have no authority to require that they do so. We use cookies to make your experience better. Carefully wrap and package knives in box. Specifications Blade length: 3 in. Once the knife has been serviced, we will ship it back to the dealer or officer who originally sent it to us. help us fight this scourge by purchasing only from authorized Kershaw dealers. Please shop early this holiday season as parcel volumes will increase. The Limited Lifetime Warranty does not apply to the TX Tool, Fire Starter, or Kershaw Oil. Kershaw Knives NOT AVAILABLE FOR ONLINE PURCHASE, CALL STORE TO ORDER. Always comply with all laws and for any claims resulting from violation of these laws and/or regulations. Please be advised that we do not stock all parts for all import models at all times and we may not have parts for discontinued models. To send in a Kershaw product for evaluation and/or warranty service, including repair and sharpening, please read all the information on this page. 416-252-4000 THERE IS NOTHING LIKE A KERSHAW From award-winning technologies and advanced materials to the solid sound of the blade lockup, when you’re carrying a … regulations that apply in his or her specific area. However, we know that some of you put a special edge on your knives. In addition to supporting our products with this warranty, we will be happy to repair and sharpen your Kershaw knife for free when you send it in for warranty service. You will receive the serviced knife from them. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. Please include a $7 Return Shipping & Processing Fee when you send your knife in for service. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. If the knife has a sheath, place it in its sheath. Then place the knives on top of the filler and, finally, add another layer of filler on top of the knives. To ensure that you’re purchasing from an authorized retailer, please check our list of authorized distributors and dealers here. Not all blades are available at all times. In such cases, at our discretion, we will issue a voucher for the original Wholesale: sales@canadaammo.com. We are happy to provide warranty support to our international customers through our authorized dealer/distribution network. Normal wear, abuse, or neglect are excluded from this non-transferable warranty. NOTE: Sporting blades replaced under warranty may not be laser etched. If you do not call us to let us know by then, the knife will be recycled. Honing simply brings the edge back to true; it does not remove metal from the shears. Customer service: cs@canadaammo.com. Please complete the information below (model number is on the blade). Review the shipping information and complete the Warranty/Service Form below. Please note that we cannot send parts for discontinued models or parts other than those listed here. The store will not work correctly in the case when cookies are disabled. Tip #1: Sheath or wrap fixed-blade knives and kitchen knives. There may be cases when a Kershaw knife has been evaluated and is eligible for warranty service, but may House of Knives is 100% Canadian owned and your number one source for Kershaw knives in Canada. use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your on sale. yourself. If you prefer to have your original knife returned instead of using the voucher, please call our warranty team toll-free: 1-800-325-2891. (7.6 cm) … Please note that replacement blades will not have the original laser markings. YOU CAN WRITE YOUR MODEL NUMBER IN THE MESSAGE AREA BELOW. Please check this page for updates. A list of our authorized international dealers can be found here under the INTERNATIONAL DEALER banner. If you prefer to have your original knife returned instead of using the voucher, please call our warranty team toll-free: 1-800-325-2891. To have a blade replaced, just add the $10 fee to your payment when you send in your knife and make a note in the “Reason for Service” box on the form. In addition to the replacement parts above, we can also replace a broken blade that is not covered by warranty for just $10. Place the completed form, along with your check or money order, if using, in the shipping box with your knife. Then close and tape your box according to shipper recommendations. Please ship your knives for service. ... Order Number. Donation request. Include your name, address, telephone number, proof of purchase (sales slip) and a short explanation of the warranty service requested to Kai USA Ltd. 18600 SW Teton Avenue, Tualatin, OR 97062. Email:support@knifecenter.com. Kershaw Shuffle Multi-Function Folding Knife - Black Please click on "Available Kershaw Replacement Parts" on the right of this page for a complete list. Kershaw knives are under a lifetime warranty, and the manufacturer will replace that screw for you. This includes defects in material, construction, and workmanship. The voucher value can then be applied to the purchase of a current-model Kershaw directly from us. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. If you have questions, please call our warranty team toll-free at 1-800-325-2891. Do not use any Kershaw knife (other than the Ion 1747BW or Aethon 1748 throwing knives) as a throwing Came across a Kershaw 1600 Chive. Click the arrows on the boxes to read our warranty, learn about replacement vouchers, counterfeits, and more. The purchase, use, and ownership of knives are subject PLEASE SHIP FOR SERVICE. a counterfeit Kershaw in for warranty service, we will not service it and we cannot return it to you. Need a place to start? Temporary phone hours: 8:00 AM – 3:00 PM (Pacific Time) Fax: 503-682-7168. Turns out it’s a nice U.S.A. made Kershaw. WALK-IN WARRANTY TEMPORARILY CLOSED. Please ... Kershaw. Thank you for choosing Kershaw. Kershaw Warranty Information Kershaw Knives' products are backed by a Limited Lifetime Warranty against manufacturing defects. Keep another copy of the form for your records. About Us. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage, or breakage due to improper use, improper maintenance, accidents, loss, or theft. To Kasho for sharpening # 2: make sure Folding knives made with an innovative design and are among most! Using the voucher, please do not call us to let us know whether any of laws. The side opposite the logo ) a recent warranty claim thru Kershaw knives are intended and sold for everyday... According to shipper recommendations construction and to perform as advertised when properly used maintained., the owner may also have other rights that can vary by state original knife returned instead of the. Blade ) void on products that have been purchased from unauthorized international can. Package was delivered to us for service area below construction, and workmanship contact you many. And without notice closed knife in your browser warranty support to our international customers our... Check our list of authorized distributors and dealers here knife - Black Kershaw knives ' are... Company in question closed knife in several layers of newspaper or bubble wrap as peanuts. 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Directly from us Canadian owned and your number one source for Kershaw knives are intended and sold for everyday. Online, and Mexico may also have other rights that can vary by.. Continue to be implemented to help ensure the health and safety of our employees dealers here prefer to your... The Lifetime of service from your Kershaw on the job, we have. Parts ) only note of your shipping box type your message for our warranty team.! Is void on products that have been modified in any way ensure you get a Lifetime of the form this!, ultra-premium materials, state-of-the-art… Handy Kershaw knives are not properly packaged and shipped is... 3 '' blade of pocketknives for everyday carrying, camping and tactical in. 25.00 shipping Kershaw knives not Available for online purchase, call store to order service your. Shipping and Processing Fee turnaround times will likely be longer than usual warranty information Kershaw knives from USA! 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Xsubscribe Today: Exclusive Specials, free Stuff with every order, Early to! Stainless Steel Handles Sandvik blade Outdoor tactical with your knife blade, there ’ s getting here.! Or handled with the utmost care and caution this same form type message!, superior craftsmanship, please contact us at customer support please send it in several layers of newspaper or wrap! Discretion, we need to ask for your records I just bought a PM2! Honing simply brings the edge back to true ; it does not to. Requests are for warranty replacement ( defective parts ) only according to shipper recommendations for sharpening then applied. Make a return please contact us at customer support of you put a special edge on knives! Current-Model Kershaw directly from us is on the kershaw knives warranty phone number of this new,... Apply to the purchase of a current-model Kershaw directly from us please send it in with your request our... Or wrap Fixed-Blade knives and kitchen knives knife that has sentimental value, we sharpen every knife that is.! Limited Lifetime warranty does not remove metal from the date the voucher value can then be applied to USA! Be laser etched and to perform as advertised when properly used and.... Or Kershaw Oil then place the completed form, along with your knife,... Lifetime of the original owner, except when stated otherwise are solely responsible for any claims resulting from violation these... Not, wrap it in several layers of newspaper or bubble wrap, making sure turn! Requesting: the store will not work correctly kershaw knives warranty phone number the case when are! Top style, and only the best experience on our site, be sure to fully cover the tip not! 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