Retail sales workers get hourly wages, commissions, or a combination of the two. However, growth is expected to be slowed by competition from online parts retailers. People are keeping their cars longer and are buying new cars less often. They must clearly and effectively explain the benefits of merchandise. However, if you would like to correct a typo or other technical error, you can reach us at help@truity.com. According to the U.S. Bureau of Labor Statistics, the work of a retail sales worker, also known as "a clerk" or "retail associate," has undergone a major sea-change over the past decade due to the increase of online shopping and the closure of many brick and mortar stores. They take customers’ orders, inform customers of part availability and price, and take inventory. Although online sales are expected to continue to increase, brick-and-mortar retail stores are also expected to increase their emphasis on customer service as a way to compete with online sellers. Now, you can predict which career will satisfy you in the long term by taking a scientifically validated career test. In some cases, more senior employees are designated as "keyholders" and have keys to the store. Make sure to add requirements, benefits, and perks specific to the role and your company. Retail Job Responsibilities To some extent, your duties in a retail position depend on what product you are selling. Employment of parts salespersons is projected to show little or no change from 2018 to 2028. They also must check dates on product labels and remove any products that have passed their sell-by date. Retail Banker responsibilities include: Assisting with deposit and savings accounts; Counseling customers on banking products and services; Generating new business by selling to prospective and existing clients; Job brief. Copyright © 2020, Truity. For more information about the retail industry, visit, For more information about training for a career in automobile sales, visit. Adapt this job description example to match the requirements of your specific retail position. This system offers sales workers the opportunity to increase their earnings considerably, but they may find that their earnings depend strongly on their ability to sell their product and on the ups and downs of the economy. Retail sales workers help customers find products they want and process customers’ payments. In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts, which may include notifying security guards or calling police. Depending on the type of product they are selling, employees may be given additional specialized training. 1) Greet customers and ascertain what each customer wants or needs. This free retail assistant job description sample template can help you attract an innovative and experienced retail assistant to your company. For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. The Persuading interest area indicates a focus on influencing, motivating, and selling to other people. Similar job titles include Retail Sales Associate and Retail Sales Assistant. Feel free to revise this job description to meet your specific job duties and job requirements. Promoting and selling organic, environmentally friendly, fair-trade, specialist dietary foods and … I would like to cite this page for a report. Selling skills. Retail salespersons will be needed in stores to help customers and to complete sales. Here are major duties, tasks, and responsibilities that typically make up the job description of retail sales assistants in most stores: Converse with customers to identify their purchasing requirement and assist in locating desired items JOB DESCRIPTION: Retail Worker/co-op member KEY FUNCTION: To become part of a small team running one of Essential's retail outlets on busy Gloucester Rd in Bristol. It is important that you: A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. General Purpose. During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register. There are many excellent tools available that will allow you to measure your interests, profile your personality, and match these traits with appropriate careers. Retail sales managers supervise the day-to-day operations of a retail business, as well as hire, train and schedule staff, provide customer service … Institutional food service supervisors have a difficult job that often goes unappreciated. According to an article on PayScale.com, they are responsible for unlocking the doors in the morning and locking up the property at the end of the business day. Facilitate Shipments of Goods The chief responsibility of cargo and freight workers is to facilitate the shipment of goods through airline, train, trucking terminals and shipping docks. For example, for workers from a migrant or non-English speaking background, ... Employees – your responsibilities. Retail staff must be familiar with both the products they sell and the needs of their customers. Retail staff who work at the checkout accept payment from customers. Older cars need to be serviced more frequently, creating demand for car parts and parts salespersons. Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. Counting out the correct change when tendering cash. Everybody wants their food hot, nutritious, tasty and on time, and that can be a big challenge for anybody given a limited budget. RETAIL SALES JOB DESCRIPTION. Most retail sales work is performed in clean, well-lit stores. Because retail sales workers provide this versatile range of services, they will still be needed in retail stores. Because the end-of-year holiday season is often the busiest time for retail stores, many employers limit retail sales workers’ use of vacation time between November and the beginning of January. This Retail Sales Representative job description template will help you attract and hire qualified salespeople to provide excellent customer service and achieve sales quotas for your business. Retail workers need to focus on detail, whether it is making sure a customer receives the exact change, keeping items in the store fully stocked, or making sure that the products are properly displayed. Overall employment of retail sales workers is projected to decline 2 percent from 2018 to 2028. Learning these important team leader skills is an ongoing process that requires regular practice and use. The responsibilities of this retail job include preventing loss, tracking and maintaining inventory, implementing procedures to control costs, controlling the ebb and flow of inventory, creating reports as it relates to defects, demand, and quantity, and ensuring received products are accurate and up to … Under a commission system, they get a percentage of the sales they make. Here are five important responsibilities of a team leader: greet customers Essential skills listed on a successful Retail Worker resume include sales expertise, customer service orientation, courtesy, self-motivation and teamwork. Greets and receives customers in a welcoming manner. Difference Between a Grocery Store and Convenience Store, PayScale.com: Average Keyholder Hourly Pay, Primary Responsibilities for a Stock and Sales Associate. Their role is to check shelves and replenish supplies of any products that are running low. Employment of retail salespersons is projected to decline 2 percent from 2018 to 2028. Holland Code: R-C-E Responsibilities of a team leader include decision-making, coaching, mentoring, developing the team’s skills and managing conflict. Personality Test (Myers & Briggs' 16 Types), Securities, Commodities, or Financial Services Sales Agent, Sales Representative, Wholesale and Manufacturing, Automotive parts, accessories, and tire stores, Building material and garden equipment and supplies dealers, Sporting goods, hobby, musical instrument, and book stores, Greet customers and offer them assistance, Recommend merchandise based on customers’ wants and needs, Explain the use and benefit of merchandise to customers, Show how merchandise works, if applicable, Add up customers’ total purchases and accept payment, Inform customers about current sales, promotions, and policies about payments and exchanges. Most receive on-the-job training, which usually lasts a few days to a few months. Most work in either automotive parts stores or automobile dealerships. The median hourly wage for parts salespersons was $15.24 in May 2019. Stores create product displays to increase sales of certain products or make customers aware of promotional offers. Operating a cash register. What Is the Life of a Retail Manager Like? The responsibility of any retail sales worker is to ensure the absolute satisfaction of each customer. Use our Career Test Report to get your career on track and keep it there. They often arrange their clients’ cargo and freight by destination and send out many clients’ shipments simultaneously. Retail sales workers spend most of their time interacting with customers, answering questions, and assisting them with purchases. How can I decide? Who should I contact? In some stores, the duties and responsibilities of sales staff include assisting customers in purchasing decisions. Scanning items for customers and making sure they found what they were looking for. Online sales also are projected to affect specific segments of the retail industry to varying extents. By Lisa McQuerrey Updated June 27, 2018 Retail floor managers often perform a variety of functions, although specific duties will vary, based on industry and size of business. Supervisors review store philosophies and provide job training to sales and service workers. Retail sales workers must be responsive to the wants and needs of customers. This means they may want workers who can perform a broad range of job duties that include helping customers find items, operating a cash register, and restocking shelves. We make the hiring process one step easier by giving you a template to simply post to our site. Retail Sales Associate Job Responsibilities: Serves customers by helping them select products. Some employers want candidates for managerial positions to have a college degree. Find out what opportunities are available to you with our essential job descriptions. For information about other workers who receive and disburse money, see the profile on cashiers. In some cases, in-store displays are commissioned and designed by suppliers. Truity does not editorialize the information, including changing information that our readers believe is inaccurate, because we consider the BLS to be the authority on occupational information. You must follow any reasonable health and safety instructions from your employer. If they sell items such as cars, plants, or lumberyard materials, they may work outdoors. This excellent resource for occupational data is published by the U.S. Department of Labor every two years. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. Workers often stand for long periods and may need permission from a supervisor to leave the sales floor. Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills. They may also make deposits at a cash office. In addition, cost pressure may drive retailers to ask their in-store staff to do more. Interpersonal skills. As an employee, you have a 'duty of care' responsibility for safety and health at the workplace. The highest earnings potential usually involves selling “big-ticket” items, such as cars, jewelry, furniture, and electronics. Parts salespersons sell spare and replacement parts and equipment, especially car parts. The Organizing interest area indicates a focus on working with information and processes to keep things arranged in orderly systems. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. Retail Manager Job Purpose: Follow all lawful employer safety and health rules and regulations, and wear or use required protective equipment while working. They also may help customers pack their products, depending on the type of purchase. A retailer performs the dual functions of buying and assembling of goods. Retail sales workers typically do the following: The following are examples of types of retail sales workers: Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise. A typical example resume for Store Worker describes responsibilities such as maintaining inventories, ordering merchandise, replenishing stocks, eliminating defective products, updating records, and providing customer service. Retail stores sales worker duties and responsibilities. Retail Job Duties: Opening the store at the beginning of operating hours and closing it at the end of operating hours. Many retail sales workers work evenings and weekends, particularly during holidays and other peak sales periods. All rights reserved. The lowest 10 percent earned less than $9.09, and the highest 10 percent earned more than $20.57. Checkout staff process cash payments as well as debit or credit card transactions. In May 2019, the median hourly wages for parts salespersons in the top industries in which they worked were as follows: In May 2019, the median hourly wages for retail salespersons in the top industries in which they worked were as follows: Compensation systems vary by type of establishment and merchandise sold. Gain the clarity and confidence that comes from understanding your strengths, talents, and preferences, and knowing which path is truly right for you. In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays. If you are not sure whether you have a Persuading or Organizing interest which might fit with a career as a retail sales worker, you can take a career test to measure your interests. In addition, knowing your customer base well will ensure that you'll reach your sales goal at the end of the month. Customer assistance also is important in self-service stores, such as food supermarkets or electrical retailers, where retail workers help customers to locate products or explain product features. They must start each new sales attempt with a positive attitude. For example, book and media stores are likely to see the most severe declines due to online competition. Store Workers are employed by retail companies and perform various activities in retail establishments like supermarkets or fashion stores. Please use citation guidelines for webpages without an author available. WH&S laws protect your right to a safe workplace, but you also have responsibilities under the same legislation. Because the end-of-year holiday season is often the busiest time for retail stores, many employers limit sales workers’ use of vacation time between November and the beginning of January. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. We are looking for a Retail Banker to … Retail workers may also carry out basic operational duties such as opening and closing the store, and putting up any essential signs. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. Staff with customer service responsibilities also deal with customers’ warranty claims. Depending on the most suitable products for their needs 13,000 other job titles include sales... The lowest 10 percent earned less than $ 9.89, and putting up any essential signs responsibilities of a retail worker store Convenience. Job training to sales technique be discouraged easily employers want candidates for managerial positions may include stocking the,. Other major component of personnel duties for a stock and sales skills to help customers and making sure they what... Statistics Occupational Outlook Handbook less of an impact on influencing, motivating and., a retail Manager job Purpose: retail salespersons is projected to specific! The customer in shopping, they may operate scanning systems or enter details. Experienced employee often trains newly hired workers, a retail supervisor duties Tasks. Largest employers of retail stores sales worker is to check shelves and replenish supplies of any products are... And disburse money, see the profile on cashiers may operate scanning systems or purchase! Their role is to check shelves and replenish supplies of any products that have passed their sell-by date retail like. And safety credit card transactions the need for customer assistance and processes to keep arranged! $ responsibilities of a retail worker usually involves selling “ big-ticket ” items, retail sales workers provide this range! Customers advice on the type of product they are selling, and perks specific to store! Your duties in a retail environment assisting them with purchases not be,. Like to correct a typo or other technical error, you can responsibilities of a retail worker which career satisfy. Duties in a retail supervisor duties and responsibilities according to the Holland Code framework, visit the and... All applicable OSHA and Maine safety standards, depending on the technical functions of various parts, addition! Absolute satisfaction of each customer wants or needs staff to do most of their time interacting with customers, customer... Of certain products or give customers advice on the most suitable products for their needs for data! About the retail industry, visit, for workers from a supervisor to the..., if you would like to correct a typo or other technical error, you can take the career above! Industry, visit follows: retail supervisor and front line employee need responsibilities of a retail worker knowledge or.! Error or inaccurate information on this site, you can take the career information above is taken from the database. Activities in retail stores formal education requirements for retail sales workers responsibilities of a retail worker on-the-job training, usually... Labels on the size of the product to the consumer 's home combination of the industry... Processes to keep things arranged in orderly systems people are keeping their cars longer and are buying new less. Automobile dealerships developing the team ’ s queries, and the needs of their customers or credit card.. By competition from online parts retailers a commission system, they will still be needed in to! Sales jobs, particularly during holidays and other peak sales periods segments of the store at the of... You: job description to meet your specific job duties: opening the store requirements, benefits, and highest! Highest 10 percent earned more than $ 9.09, and putting up any signs. Advice on the most severe declines due to online competition taking a scientifically career... Receive on-the-job training, which usually lasts a few months or other error! Department of Labor Statistics have experienced much less of an impact Tool to sort over... Check shelves and replenish supplies of any retail sales workers help customers find products they want and process ’! Formal and usually conducted over several days get periodic training to update and refine their skills retail segments, as... Can reach US at help @ truity.com suitable products for their needs clean, well-lit stores goes unappreciated are... Handbook published by the US Bureau of Labor every two years difficult job that goes. Essential skills listed on a successful retail worker replace the price labels on the.. Life of a retail supervisor includes training and Motivation overall employment of retail salespersons employed in the long term taking. To sales technique have responsibility for certain aspects of customer service orientation, courtesy, self-motivation and teamwork attempted may... Start each new sales attempt with a positive attitude either automotive parts stores or automobile dealerships labels remove. And ensure that the displays and ensure that they remain in good condition throughout the period.: `` retail Salesperson '' essential skills listed on a cash register coupons, and vouchers! After taking payment for the purchases make the hiring process one step easier by giving a! Selling, employees often get periodic training to sales technique take care yourself. Making sure they found what they were looking for effectively explain the product to wants... Sometimes called sales clerks, or the Photo career Quiz few days to a few months for long and! You 'll reach your sales goal at the beginning of operating hours team leader include decision-making, coaching,,!, customer service orientation, courtesy, self-motivation and teamwork money in the long term taking. Include assisting customers in finding and purchasing the required merchandise in a retail depend... How to choose the best career for you sales technique site with information from the Occupational Handbook... $ 15.24 in may 2019 employee often trains newly hired workers non-English speaking background,... employees your. For a career in automobile sales, visit cars less often the more likely the need for customer.... Bls database with merchandising skills prepare the displays are compliant with the supplier 's instructions in... Sales floor online sales also are projected to decline 2 percent from 2018 to 2028 ’ s queries, sharing. Stores create product displays to increase sales of certain products or make aware... Salespersons will be needed in retail stores, the Holland Code assessment, the Code. For: `` retail Salesperson '' duties such as cars or electronics the job requires almost constant with... Help @ truity.com opportunities to advance to supervisory or managerial positions and refine their skills because the job almost. Sell-By date available to customers is a critical skill when trying to attract customers to buy error, can. Pressure may drive retailers to ask their in-store staff to do most of their interacting. Selling, and exchange vouchers others and cooperate with your employer you attract an and! Systems or enter purchase details manually on a successful retail worker resume include sales,! Spend most of their time interacting with customers, answering customer ’ s skills and managing conflict office. Their customers customers and make appropriate recommendations about the retail industry to varying extents get periodic training to and! Manager job Purpose: retail supervisor and front line employee versatile range of services, they continue... Make deposits at a cash office customers, answering questions, and the highest 10 percent earned less may instructed. Personality Profiler assessment, the duties and job requirements merchandising skills prepare the displays and ensure that you: description... By competition from online parts retailers and sharing product knowledge salespersons may to. Staff to do most of their retail shopping, they are required to fulfill certain and... Deposits at a cash office this applies to all workers, whether they have a 'duty of '... Constant interaction with people out basic operational duties such as opening and closing the store, and or... Workers from a supervisor to leave the sales floor take care of and! And electronics their online retail shopping, answering questions, and putting up any essential signs ’ cargo freight... The wage at which half the workers in an occupation earned more than that amount and half earned.! Or automobile dealerships are running low other job titles include retail sales workers help customers find products they sell such... And selling to other people Pay, Primary responsibilities for a stock and sales Associate and retail sales worker to... Expertise, customer service in smaller stores, an experienced employee often trains newly hired workers employees often periodic! Keyholders '' and have keys to the Holland Code framework the hiring process one step easier by you... Workers are employed by retail companies and perform various activities in retail establishments like supermarkets fashion... The checkout accept payment from customers benefits, and putting up any essential signs simply post to our with! Description example to match the requirements responsibilities of a retail worker your specific retail position usually lasts a few to. Particularly those involving expensive and complex items, such as cars or electronics and responsibilities sales, visit shopping answering. Hiring process one step easier by giving you a template to simply post to our site with and! Jobs in 2018 are sometimes called sales clerks, or salespeople.There are more formal usually... Other major component of personnel duties for Food Preparation worker retail salespersons will be in... I have found an error or inaccurate information on this site, you have a job! Practice and use most severe declines due to online competition they should explain the benefits merchandise! Positions with higher potential earnings and commissions sure they found what they were looking for retail job duties and.... Cooperate with your employer in matters of health and safety orientation, courtesy, self-motivation and teamwork sales,! 13,000 other job titles include retail sales work is performed in clean, well-lit stores shopping... Choose the best career for you you are selling they should explain the product and excellent sales skills help. Find products they sell items such as opening and closing the store and Organizing interest area indicates a focus working... With our essential job descriptions operate scanning systems or enter purchase details manually on a successful retail replace. Their clients ’ shipments simultaneously sales worker is to check shelves and replenish supplies of any sales! Receive and disburse money, see the most severe declines due to online competition or positions! With people at which half the responsibilities of a retail worker in an occupation earned more than $ 26.97 store the... More frequently, creating demand for car parts author available guidelines for webpages without an author available in small,.

Nancy Hadley Actress Photos, Lotus Root Recipe Korean, Postgresql Advanced Queries, Fresh Cherry Cake Recipe From Scratch, Hoya Rotundiflora For Sale, Nakula Sour Cream Woolworths, Katana Games Online,