Scott reveals how to: Fierce recognises that business is fundamentally based around the conversations you are having all the time with your colleagues, customers, clients and suppliers. On occasions, other people are involved. Fierce ConversationsⓇ teaches individuals how to ignite productive dialogue that interrogates reality, provokes learning, tackles tough challenges and enriches relationships. Over the past 12 months, our Fierce Conversations blog has offered a vast array of leadership development tips and tricks (and... continue reading . You may be familiar with the book by Susan Scott, who defines a Fierce Conversation as one in which we come out from behind ourselves into the conversation and make it real. Here’s the problem: The everyday conversations with the people we care about are either strengthening our relationships or undermining them—and we’re not always aware of which because we’re failing so slowly we think we’re succeeding. Scott, founder and CEO of Fierce Inc., about how to have a difficult conversation. I found the book to be so helpful I started a book club with others in my department who wanted to talk about it. Master the courage to interrogate reality. 3 Set your jaw. If you want to truly master fierce conversations, you must master them with your self first. The book does a marvelous job of discussing how to truly have fierce conversations. Canal: The ONE Thing | Powered by Produktive. Talk to me." It’s the place to begin, the cornerstone of great leadership, healthy cultures, intelligent strategies and whole-hearted execution. It is not a book to just read and file away. Anita. Performance Indicators. In an industry as growth-oriented & competitive as ours, we can’t afford not to have conversations like this every day.” – Peter Neill. It could have a serious impact on financial performance, staff morale, customer service, and so on. In this article, I want to dig into the first 4 of her 7 principles for having ‘Fierce Conversations’, so you can start to think about what they mean in reality and importantly how you can have them to benefit your personal and professional relationships. Tiempo: 01:08:53 Subido 20/08 a las 10:00:00 28038233 This free-of-charge, one-day workshop runs from 9.30am till 3.30am and is split into two distinct sessions: a theoretical morning session and practical afternoon session. It’s important that we learn to have the difficult conversations. Six-inch dirt mounds were a common feature in our family yard. Learn more about Fierce Conversations: Website; Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time: Book; Awesome, free resources for you! Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time (originally published in 2002, and revised in 2017) is a self-help guide about the importance of frank, empathetic communication. If we want to look at the quality of our relationships, we have to look no further than the quality of the conversations that we have. Fierce Conversations is one of a small handful of books that I consistently recommend to my clients. Overview “Sometimes the most important conversations are the most difficult to engage in.” Jeanne Phillips, American columnist As a manager or leader, you have to be able to confront tough and difficult conversations with confidence and sensitivity whilst building effective relationships with … by Ronna Detrick. Set your jaw. How have you been involved with the book, Fierce Conversations, and how has it shaped your business today? A way of life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Spending time with Susan Scott's principles has the potential to make a significant difference in our work, our relationship, and our understanding of ourselves - Richard Carr, president and CEO, TEC International . It’s not a lecture series. Author Susan Scott believes that, too often, personal and professional conversations are unproductive, or even counter-productive. 2.2.5 Demonstrates conflict resolution and mediation skills. Fierce conversations principle 4: Name the problem and stop mole whacking Mole whacking. What great books have you read lately? I have/may have _____. Nothing is constant. My stand-out book of the year for 2009 is Fierce Conversations by Susan Scott. 9/19/2017 01:35:54 pm "Careful conversations are failed conversations". Fierce Conversation Training is based on the principles of Susan Scott’s business best-sellers Planned with the Academy's Committee for Lifelong Learning. Why Feedback is the Missing Ingredient in Leadership Training. Susan Scott discusses her top three tips when engaging into "Fierce Conversations" and what to be mindful of when doing so. Try to remember everything about the situation so you can convey that emotion in every part of your body. What gets talked about in an organisation and how it gets talked about determines what will or won't happen. While not easy, Susan recommends three steps for succeeding with a fierce conversation: Some keys to a fierce conversation are to get everything out in the open and find a way to say things that are difficult to say, such as sharing your thoughts without labeling them as truth and without judging the other person’s opinions. Fierce Conversations has not only helped my conversations with students, but it opened my eyes to better conversations I could be having with peers, supervisors, and people in my personal life. Links & Tools from this Episode. Having grown up in Seattle, I can relate to the rodent analogy that Susan Scott uses to start the fourth principle of her Fierce Conversations premise. Thus, we should have those fierce conversations. WHAT MAKES FIERCE TRAINING DIFFERENT? Luckily, help is at hand. Author: Susan Scott; Publisher: Hachette UK ISBN: 1405511133 Category: Business & Economics Page: 288 View: 8127 DOWNLOAD NOW » Fierce Conversations is a way of conducting business. Before a fierce pose, recall a time when you were determined, angry or challenged. Fierce Conversations™ has 5 learning modules and 14 hours for mingling and meeting other leaders like yourself for hands-on, interactive training. But It’s really important that you take the time to. The first fierce conversation to have every day is with yourself. Links & Tools From This Episode Learn more about Fierce Conversations at FierceInc.com Connect with Fierce Inc: Facebook | Twitter | LinkedIn Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time -- Are you hiring? Remember, this talk doesn't have to be intense or negative – it can come from a place of love, and it can be delivered with candor and care. I’ve been reading Fierce Conversations by Susan Scott, a very accessible and useful book that helps you develop techniques for tackling those difficult conversation you’ve been putting off. CPEU: 1.0 CPE Level: Level 2. 6. If you want to live an extraordinary life, you have to master something – but it only has to be ONE thing. When 850 people attended my webinar on Fierce Conversations for the Society of Women Engineers it confirmed that this is a hot topic. Fierce Conversations is a way of conducting business. Remember, this talk doesn't have to be intense or negative – it can come from a place of love, and it can be delivered with candor and care. STEP 1: Make a clear, concise opening statement. - "I sincerely want to understand your perspective. Not only do we neglect to share changes with others, we are skilled at masking it even to ourselves. CHANGE THE CONVERSATION, CHANGE THE RESULT. Thanks to that, these concepts feel applicable and like something I’d use the next time I need to have a difficult conversation. Suck in your cheeks to make your cheekbones more prominent. - "I want to resolve this with you (restate the issue)" 7. An attitude. Bite down on your back teeth to create a strong jaw line. This book was recommended to me this autumn by five different people who heard about my interest in conversation for change, so it arrived at just the right time for me. It’s a good premise in that all relationships are series of conversations. Itinerary. 3.1.1 Identifies strengths and opportunities for self-improvement and improvement in others. Be brave. Escucha y descarga los episodios de The ONE Thing | Powered by Produktive gratis. – How to have fierce conversations and deal with conflict within teams . Invite the other to respond. CTC Kinghurst Academy's senior leadership team will be working with the heads of faculty to train them on the principles of Fierce and the tools available. That means we have to be authentic and say what we mean. Fierce Conversations® teaches attendees how to ignite productive dialogue that interrogates reality, provokes learning, resolves tough challenges and enriches relationships. As someone with more than 20 years’ experience teaching leaders how to have effective conversations, I strongly believe that... continue reading. Fierce conversations. Links & Tools from this Episode. Leave prepared to have any fierce conversation! 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