The Australian Commission on Safety and Quality in Health Care (ACSQHC) Published by admin2 at April 19, 2019. This portal is based on the Framework for Communicating for Safety. Enhancing a patient’s knowledge of their condition and treatment can help to ensure a safe transition at the end of a hospital stay. F: +61 2 9126 3613 This standard contains the following criteria: Clinical governance and quality improvement to support comprehensive care; Developing a comprehensive care plan; Delivering comprehensive care; Minimising patient harm (Australian Commission on Safety and Quality in Health Care 2017) 6. All rights reserved. Australian Commission on Safety and Quality in Health Care. The 10 online Infection Prevention and Control modules developed by The Australian Commission on Safety and Quality in Health Care can now be accessed through the Commission… This site may contain references to other sites and these are provided for convenience only and should not be construed as an endorsement by the Commonwealth of Australia; conversely omissions should not be construed as non-endorsement. Categories . Australian healthcare leaders will unpack healthcare variation and what we can do about it to improve care, in a series of free webinars with live Q&A starting in February 2021. This can be making contact with a patient, or their support person, or healthcare providers in the community. As such, it is accountable to the Australian Parliament and the Minister for Health, the Hon. All the material published on the Australian Commission on Safety and Quality in Health Care’s Communicating for Safety resource portal is for information purposes only. Communication is fundamental to the prompt identification, escalation and management of acute deterioration. National Safety and Quality Health Service (NSQHS) Standards (second edition, How to identify Aboriginal and Torrest Strait Islander patients, How to share decision making with your patient, How to explain and plan care with your patient, How to carry out effective clinical handover, How to communicate with patients, families and carers at transitions of care, How to communicate information about a patient's infectious status, How to communicate information about a deteriorating patient, How to respond to deterioration in a person's mental state, How to respond when patients, families or carers escalate care, How to engage with patients, families and carers at discharge, How to communicate with other healthcare providers at discharge, How to communicate a care plan for a patient with delirium, How to undertake follow-up with people who have harmed themselves or reported suicidal thoughts, How to effectively communicate with a patient follow-up phone call, See all communicating for safety resources. Main; Tags . The Australian Commission on Safety and Quality in Health Care (ACSQHC) leads and coordinates national improvements in safety and quality in health care. The Commission has developed a framework that looks at communication across the patient's journey and the actions in the NSQHS Standards that support effective communication and safe patient care. Events by this organizer . Published by the Australian Commission on Safety and Quality in Healthcare - www.safetyandquality.gov.au, Communicating with patients and colleagues. Hand Hygiene Australia (HHA) is located at the Austin Hospital in Melbourne, Australia. The Commission established the National Hand Hygiene Initiative (NHHI) in 2008 as part of a number of initiatives to prevent and reduce healthcare-associated infections in Australian healthcare settings. Situations when all or part of a patient’s care is transferred between healthcare providers or locations are high risk, and there is an increased risk of communication errors . The Commission only collects and uses information about you (name, employer, training/education provider, email address) to implement the National Hand Hygiene Initiative. Australian Commission on Safety and Quality in Health Care - Accreditation Forum 13 September 2012 Communicating effectively when a patient is admitted to hospital is essential to ensure that all the relevant information is obtained to undertake appropriate clinical assessments and risk screening, make accurate diagnoses and establish the patient’s goals of care. Registrations are now open. New digital mental health standards. Communicating for Safety ‘Health … If your matter is urgent, please use the Contact Us form at the link above to submit your query to the Help Desk. The Commonwealth of Australia does not warrant or represent that the information contained on this site is accurate, current or complete. The Commission is a corporate Commonwealth entity and part of the Health portfolio of the Australian Government. The material contained on this site may include the views or recommendations of third parties, and does not necessarily reflect the views of the Commonwealth of Australia, or indicate a commitment to a particular course of action. The Australian Commission on Safety and Quality in Health Care (the Commission) is a corporate Commonwealth Government agency and part of the Health Portfolio. To support implementation of the NHHI, and improvements in hand hygiene compliance, the Commission provides a Learning Management System which contains a range of online learning modules, and the Hand Hygiene Compliance Application (HHCApp) which enables an efficient process for hand hygiene auditing. Any other issues will be resolved on the return to the office by our team. It links to, and supports, work undertaken by Australian health service organisations in the areas of clinical communication and can be used as a resource for further learning. E: mail@safetyandquality.gov.au, For further information please contact comms.forsafety@health.gov.au, Seen a missing/broken link? Effective communication at discharge can reduce the risks associated with medication management, ongoing care and readmission. Learn More About Australian Commission on Safety and Quality in Health Care (ACSQHC) in These Related Titles The NHHI email support service is usually available Monday to Friday from 10am-2pm (AEDT), however this service will also be closed between Thursday 24 December and Monday 4 January 2021. Greg Hunt. Engaging Patients in Communication at Transitions of Care. Access the Aged Care Quality Standards factsheet. Communicating with your Healthcare Provider. All assessors must also complete the short Colonoscopy Clinical Care Standard course. Five areas have been identified as priorities for the Commission's efforts and include interventions to ensure the patient blood supply is safe, antimicrobial resistance is monitored, and rights of patients are considered when accessing health care services. If you are unavailable to attend one of the face-to-face consultation workshops but wish to be part of the consultation process, please complete this survey. The Australian Commission on Safety and Quality in Health Care is a government agency which was established by the Commonwealth, with the support of State and Territory government, to lead and coordinate national improvements in safety and quality in health care across Australia. The portal has guidance, tools and resources to support the core skills for communicating for safety, and each of the communication touchpoints described in the Framework. 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